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Terms & Conditions

American Lock and Key

Effective Date: August 13, 2025

Welcome to American Lock and Key. These Terms and Conditions govern your use of our website and our locksmith services, including emergency lockout assistance, rekey services, lock installations, and other security solutions. By using our site or booking services, you agree to these terms.

1. Services

American Lock and Key provides professional locksmith services for residential, commercial, and automotive customers. These may include:

  • Emergency lockout assistance

  • Rekeying and key duplication

  • Lock installation and repairs

  • Security system upgrades

Service availability may vary depending on location and technician availability.

2. Service Requests and Appointments

When you request a service, you agree to provide accurate information, including your name, contact details, and service location.

  • Response Time: While we strive to arrive quickly for emergency lockouts, response times may vary based on traffic, distance, and demand.

  • Cancellation Policy: If you need to cancel or reschedule, please contact us as soon as possible. Cancellation fees may apply.

3. Pricing and Payment

  • Prices for locksmith services will be provided before work begins.

  • Payment is due upon completion of service unless otherwise agreed in writing.

  • We accept cash, major credit cards, and other approved payment methods.

  • Any additional work requested outside the initial quote will be charged separately.

4. Liability

While our technicians work with care, American Lock and Key is not responsible for:

  • Pre-existing damage to locks, doors, or security systems.

  • Losses caused by delays due to circumstances beyond our control (traffic, weather, emergencies).

  • Unauthorized use of our services or website.

5. Warranties

We provide a limited warranty on labor and parts installed by American Lock and Key. Warranty details vary by product and service and will be stated on your invoice.

6. Website Use

By accessing our website, you agree not to:

  • Use it for unlawful purposes.

  • Attempt to hack, disrupt, or damage the site.

  • Copy or reuse content without our permission.

7. Intellectual Property

All content on our website, including logos, text, images, and service descriptions, is the property of American Lock and Key and protected by copyright laws.

8. Privacy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect and protect your personal information.

9. Changes to Terms

We may update these Terms and Conditions at any time. Changes will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about these Terms and Conditions, please contact:

American Lock and Key

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